Meet the Team
Lauren Micale - Chief VA & Bookkeeper
Business owner and Chief VA & Bookkeeper, Lauren Micale, has been a virtual and executive assistant for over 19 years, and has also held numerous office, bookkeeping, and account management roles. Her ability to turn chaos into clarity, with a smile that would calm an angry storm, is what keeps her client list growing!
Quality Assurance & Compliance
Ryan brings over 14 years of experience in the Community Services sector, specialising in Child Protection and Disability. In his current position, Ryan collaborates closely with registered NDIS Service Providers, guiding them through compliance, quality assurance, and continuous improvement initiatives.
During his downtime, he indulges in the thrill of playing (and spectating) squash, unleashing his inner warrior to throw ninja stars at 甲賀の里忍術村 (Koka Ninja Village), enjoying good food and coffee, and learning new skills.
Some people find it hard to believe when Pip tells them that she actually ADORES working with numbers and finds true joy in bookkeeping! And we are here to (happily) confirm that rumour
With 12+ years of experience across different sectors - including disability services, medical, and retail - Pip excels at freeing up business owners to focus on their strengths...and when she's not crunching numbers, she's tackling a home renovation project that promises to keep her and her husband busy for *at least* the next decade!
With a keen eye for detail and a passion for ensuring that everything balances perfectly, our clients can trust that their financial records and administrative tasks are in capable hands with Lauren.
Beyond work, Lauren has a variety of interests, including fitness, travelling and camping...as well as spending time with family - And with Bayside Admin, she even gets to combine her love of travel and work, as she is able to work from her caravan while on the go.